MEET THE TEAM

The Change Factor people are based in Newcastle and Melbourne, providing support to clients across the nation. We pride ourselves on our diverse skill sets, ensuring that the change plans we design for you are always fit-for-purpose.

Our team consists of forward-thinkers and problem-solvers who are passionate about driving positive change. We thrive on creativity and innovation, always seeking the best solutions for our clients.

With years of experience across various industries, our team brings a wealth of knowledge and expertise to every project. Our backgrounds are as diverse as our skill sets, allowing us to approach challenges from multiple angles.

We understand that no two clients are the same. That's why we take the time to understand your unique needs and design change plans that are specifically tailored to you.

  • SAM

    DIRECTOR & CHANGE LEAD

    Sam is the director and the lead change consultant in our change factor team. She leads with kindness in curiosity with a strong reputation of growing and leading change and project teams to achieve positive outcomes. Sam has over 10 years of experience leading complex technology transformations.

    As a program lead, project manager and finally as a change manager Sam has a broad and comprehensive skill set in leading and integrating teams to achieve truly transformative outcomes. Sam holds a graduate certificate in change management from AGSM and a bachelor's degree in organisational leadership. She is also certified in Prosci, AMPG and PMP.

  • MATT

    TRAINING & OPERATIONS LEADER

    Matt is the training manager and change analyst at The Change Factor. With a background in mental health and communications in the defence force, Matt is passionate about leading change through an understanding of people and impacts from change.

    Using principles of neuroscience and positive psychology incorporated with evidence-based change principles, Matt focuses on the people impacted by change and endeavours to bring them along a journey to adoption. Matt has a bachelor of behavioural science from Swinburne University and is currently completing his APMG certification.

  • Mike

    MIKE

    CHANGE BUSINESS PARTNER & BUSINESS ANALYST

    Mike has had a career of people-focused roles in an array of industries throughout multiple organisational changes. As an experienced business analyst and business partner, he brings a wealth of expertise in communication, stakeholder management, and problem-solving.

    With a proven track record in requirements gathering and presenting findings to diverse audiences, including c-suite executives, he is adept at driving impactful solutions in fast-paced environments. Certified in agile business analysis and in the process of doing his change management training, he will bring a wealth of knowledge to your upcoming change projects.

  • JESS

    GRAPHIC DESIGNER

    Jess is our in-house graphic designer, possessing over a decade of industry experience and a diverse portfolio. Beginning her journey in Newcastle, Jess has since made significant contributions to renowned organisations here and in Perth where she crafted impactful visuals for print and digital platforms. Her agency experience, coupled with freelancing has equipped her with a versatile skill set to cater to the unique needs of clients across diverse industries.

    With her keen eye for design and unwavering commitment to excellence, Jess plays a pivotal role in our team, ensuring that every project she undertakes is brought to life with creativity and flair.